Terms and Conditions

Before any purchase or complaint, It is important that you read and agree to our terms and conditions.

Terms and Conditions

Before any purchase or complaint, It is important that you read and agree to our terms and conditions.

 

Article 1 : Object
These general conditions of sale determine the rights & obligations between the seller known as "provider" and the customer sold on the somauritius.com site. The Dygitale agency, owner of the So Mauritius brand, resells the activities on its e-commerce site, using Dygitale's reservation management system. As the So Mauritius e-commerce site is an Internet Distribution System (or marketplace), Dygitale cannot be held liable.

Article 2 :  General provisions
The customer declares to have read all of these general conditions of sale, and to accept them without restriction or reservation.

Article 3 :  Customer information
Customers acknowledge having received all essential information on the activity. The provider is responsible for the proper execution of the services offered. Customers receive confirmation of their order by e-mail followed by confirmation after validation by the service provider on the feasibility of the activity and choice of time slot.

Article 4 : Prices, costs and commissions
The prices of products sold on the somauritius e-commerce site are indicated in rupees and inclusive of tax, excluding specific costs announced on the product pages.

Article 5 : Online contract         
By purchasing a service on the somauritius.fr site, the customer ensures the accuracy of the information concerning his personal data, the choice of service, the date chosen and the time slot. Any modification to a file already created may result in management fees from Rs 50 per person. The service provider reserves the right to refuse the order, for any abnormal request, bad faith or other legitimate reason.

Article 6 : Payment
Payment is due upon order. The customer can make the payment by bank card (visa or mastercard), Amex, bank transfer, Juice or Paypal. In accordance with the provisions of the Monetary and Financial Code, by communicating your bank data during the transaction, the customer authorizes the service provider to debit his card for the amount indicated in the order. The customer confirms that he is the holder of the bank card and that he is legally entitled to use it. In case of interruption of the order before validation of the payment, or possible error, the order is automatically canceled. The somauritius.fr site has a 3D secure security level, which secures transactions with confirmation of each payment with the sending of a validation SMS.

Article 7 : Absence of the withdrawal period
In accordance with the Consumer Code, the right of withdrawal cannot be exercised for "leisure activities provided on a specified date"

Article 8 :Cancellation and refund conditions
For any cancellation by the client: The provider's cancellation conditions apply and may vary depending on the service. No reimbursement request can be accepted by the seller 72 hours before the date of the service. Regarding ticketing-type services (Casela, Concert, the Color Valley), these services are non-cancellable and non-refundable. Any purchase of a gift voucher is non-cancellable and non-refundable. Cancellations by the seller will be subject to a full refund of the service without charge.